What is the check-in and check-out policy at Royal Lancaster London?
Check-in is at 15:00 and check-out is by 12:00.
150 photos
Royal Lancaster London – A Favorite for Families in London
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Key details
About the Hotel
Lancaster Terrace, London, W2 2TY,
- Steps from Hyde Park
Perfect
9.2
9.6
5.0
4.5
5-star Hyde Park hotel with an award-winning Thai restaurant and independent service
Rooms & Suites
The hotel offers
Dining
Location & Transport
The hotel sits directly
Services & Facilities
A
Family & Accessibility
Family rooms, kid-friendly buffet options, and
Highlights
Rooms: 411 rooms and suites, many with Hyde Park views
Dining: Nipa Thai with Thai Select Award
Location: Adjacent to Hyde Park, steps from Lancaster Gate Tube
Family: Interconnected rooms, kid-friendly buffet, babysitting service
Wellness: Fitness centre with personal trainer and fitness classes
Accessibility: Wheelchair-accessible bathrooms with grab rails
“Royal Lancaster London stands out for its prime Hyde Park location and authentically prepared Thai cuisine, a rare find among independently operated hotels of this size. The flexible room configurations particularly suit families, while its modern amenities support both leisure and business travel. It's a stylish base from which to appreciate London.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Classic Triple Room2 persons26 sq. feet1 King-size bedAir conditioningHeatingroom details
- Studio Family Suite2 persons39 sq. feet1 King-size bedAir conditioningBathtubroom details
- Classic Room2 persons20 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Hiking
- Horseback riding
- Cycling
- Bowling
- Squash
- Archery
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Spa & wellness centre
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Royal Lancaster London offers an exquisite array of dining options that capture the essence of British, Mediterranean, and Thai cuisines. From the vibrant atmosphere of modern gastronomy to the serene charm of traditional dining, each venue promises an authentic culinary experience that delights the senses.
Royal Lancaster London Location
Lancaster Terrace, London, W2 2TY,
Explore London
Local Highlights
Hyde Park
15 minutes' walk
One of London's largest parks, featuring beautiful gardens and the Serpentine Lake, perfect for picnics and leisurely strolls.
Victoria and Albert Museum
25 minutes' walk
A major museum of art and design, hosts impressive exhibits with free admission and family activities offered throughout the year.
Kensington Palace
15 minutes' walk
A historic royal residence with stunning gardens, offering exhibitions on royal life and often hosting special events.
The British Museum
35 minutes' walk
Home to a world-class collection of art and artifacts, it features free admission and guided tours highlighting its treasures.
Biking in Hyde Park
15 minutes' walk
Bike rentals available in Hyde Park, offering an exciting way for adventure lovers to explore the park's scenic paths.
Wellness at the Spa
5 minutes' walk
Relaxing spa treatments within walking distance, offering options for massages and rejuvenation, perfect for unwinding.
Paddle Boating
15 minutes' walk
Enjoy paddle boating on the Serpentine, an exhilarating way to experience Hyde Park's stunning views on calm waters.
Angelus
5 minutes' walk
French brasserie offering a chic atmosphere with signature dishes like duck confit; reservations recommended for dinner.
The Park Restaurant
2 minutes' walk
Casual dining spot with a diverse menu featuring British classics; known for its warm service and family-friendly vibe.
Pere Michel
5 minutes' walk
Cozy French bistro with authentic cuisine, renowned for its escargot and inviting ambiance; ideal for a romantic dinner.
Rose Garden Restaurant
3 minutes' walk
Dine with views of the garden, offering seasonal menu items and a relaxed setting; vegetarian options available.
Royal Albert Hall
19 minutes' walk
Iconic concert venue hosting music performances, family shows, and events throughout the year; check schedules for highlights.
The Serpentine Bar & Kitchen
5 minutes' walk
Casual eatery and bar near the Serpentine Lake, ideal for drinks and light bites; offers a family-friendly atmosphere.
Kensington Roof Gardens
15 minutes' walk
Unique rooftop bar with lively ambiance; often features music events and great city views, making it ideal for socializing.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP35 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Danish, Czech, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Bulgarian, Thai, Tagalog / Filipino, Ukrainian, Vietnamese
Number of floors:
18
Number of rooms:
384
Former name
Lancaster London
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Professional staff
Excellent location
Well-appointed room
Breakfast buffet
Helpful staff
Cons
Service fee
Key pass issue
Guest reviewsbased on 3334 reviews
Steven from United States
Couple
Deluxe Corner Room
3 nights in November 2025
|
Reviewed: December 28, 2025
6/10
plumbing noise excessive charge
the hotel was modern and was to be very clean so that was good.
the noise from the plumbing was disruptive during the night and i found it hard to sleep well. i ordered breakfast to my room and was surprised by a significant service charge in addition to the tray fee, this seemed excessive. it really frustrated me.
0 Helpful
Victor from Canada
Single
Deluxe View Room
3 nights in November 2025
|
Reviewed: December 05, 2025
6/10
unaddressed a c issue uncomfortable sleep
the location was quite convenient, with easy access to nearby attractions.
I found a significant issue with the room's air conditioning. It was not cooling adequately. i reported IT, but maintenance did not address the problem . this made sleeping UNcomfortable.
0 Helpful
Victoria from United Kingdom
Couple
Deluxe View Room
3 nights in November 2025
|
Reviewed: November 21, 2025
9.0/10
Wonderful Hotel Experience
amazing views gluten-free cookies beautiful toiletries comfortable bed
i had room on tenth floor. i could see amazing views. the room was immaculate. i liked that i could eat cookies as they were gluten free. the toiletries from White Company were beautiful. the air con was excellent and the bed comfortable.
the room coffee system charged per use. it was very poor.
Location
9/10
paddington station, lancaster gate underground, and hyde park are nearby. local restaurants were not so good within walking distance. bayswater is not my favorite area when i stay in central areas.
Facilities
9/10
the hotel has a lounge bar. a wide range of food options are available for breakfast. park royal restaurant is of significant size. the hotel offers excellent views of the surrounding area.
0 Helpful
|
jenny from united kingdom
Family with children
classic room
3 nights in August 2025
|
Reviewed: September 28, 2025
6/10
reasonable stay
helpful staff good location clean room small room smelly hallway non-functional app
The location is good. It is near hyde park. the room was clean. the staff were helpful, showing flexibility in services.
The app check-in did not work, so i needed to complain. the rooms are small. You can barely walk around. the hallway smelled badly.
0 Helpful
Show more reviews
FAQs
About Royal Lancaster London
Is parking available at Royal Lancaster London?
Private parking is available on-site for 55 GBP per day, and reservation is needed.
Which nearby attractions can be visited from Royal Lancaster London?
Nearby attractions include Hyde Park (0.3 km), Lancaster Gate Tube Station (0.3 km), and Oxford Street shopping (1 km).
What dining options are offered at Royal Lancaster London?
On-site dining includes Nipa Thai for authentic Thai cuisine and the Park Restaurant, which serves breakfast and has a children's buffet.
What amenities are included in the rooms at Royal Lancaster London?
Rooms feature a flat-screen Smart TV, climate control, USB charging points, and Carrara marble bathrooms with complimentary toiletries.
What are the available family amenities at Royal Lancaster London?
Amenities for families include high chairs, children's bathrobes, babysitting services, and interconnecting rooms.
Does Royal Lancaster London allow pets?
Pets are allowed at the hotel.
Are there any recreational activities organized by Royal Lancaster London?
The hotel offers activities including bicycle rental, bike tours, and walking tours.
How far is Royal Lancaster London from Paddington Station?
Royal Lancaster London is a 6-minute walk from Paddington Station.
What is the breakfast policy at Royal Lancaster London?
Breakfast is available for an additional charge of 35 GBP.
How can guests ensure a quiet stay at Royal Lancaster London?
All rooms are soundproofed to ensure a quiet experience.
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